Auto consumer report on Free VIN Check , Kelley Blue Book , VIN number , AutoCheck Guide, auto insurance , auto warranty , Lemon Car Check , used car history, auto trader, buying new and used car sale price, and buy value.

Car Buying guide to Free VIN Check, Kelley Blue Book used car value, new car sale price, lemon law, trader buy car online, used car history, VIN number check, auto insurance, and extended warranty.

AutoCheck AutoCheck .com

Lemon History Check offers AutoCheck Vehicle History Report and free AutoCheck VIN Check . Please read our reviews and guide bellow:

Save on your auto insurance, Get instant no obligation comparison quotes: InsureCom , InsuranceTracker , INSWEB , 4Insurance , Netquote , Insurance.com

Auto Extended Warranty compare reviews new and used car warranty repair coverage comparison from direct auto extended warranty company

Extended Auto Warranty discount quote exclusive from Warranty Direct, SPECIAL savings for new and used car warranty

Lemon Used Car History Check > Auto Extended Warranty

Used Cars

Service Contracts
Warranties
Accidents
Buy a New Car
Buy/Sell a Used Car
Emissions Recalls
Factory Chart
Fixed Free Report
Inspections
Insurance
Leasing & Renting
Lemon Laws & Others
License
Maintenance & Care Tips
Police Stop
Repair
Safety Recalls
Seat Belt Laws
Secret Warranty
Speeding
Tire Warranty
More Resources

 


Using Auto Warranty to Get Free Repairs You Are Entitled to Receive

DEALING WITH A STUBBORN DEALER


Since manufacturers use them as a selling device, warranties other than those covering emissions control systems and air bag systems differ from manufacturer to manufacturer. As soon as one manufacturer changes the rules of the game, trying to get a leg up
on the competition, others revise their warranties to stay competitive. Therefore, to get your car fixed free or nearly free under the terms of the warranties that come with it, you must read and understand those warranties. They are described in the warranty information booklet that comes with the car.

A warranty is a contract between you and the manufacturer. The dealer is merely a go-between. If your dealer denies a claim, you should not be discouraged. The dealer doesn't have the final word; the manufacturer does. Car manufacturers acknowledge there are dealers who may assume too much authority. General Motors, for example, issued a
Warranty Claims Procedure and Administration Bulletin to its dealers in April 1992 stating:
"Customer perceptions as a result of a warranty repair experience directly impacts customer satisfaction, loyalty, and repeat business to your dealership. Owners are particularly sensitive to service charges in conjunction with warranty repairs and generally do not expect to receive charges for repairs covered by the new vehicle and emissions warranties. Customers are not to be charged (except for the deductible provisions) for diagnosis in conjunction with warranty repairs under the new vehicle and emissions warranties."

Remember: The dealer is reimbursed by the manufacturer for a warranty repair. Therefore, if a dealer offhandedly denies a claim, telling you that it is not covered by warranty, don't automatically buy the argument. The only party who can deny a claim is the
manufacturer. If you and a dealer cannot come to an agreement, insist that a meeting be arranged with a technical representative from the manufacturer's zone, region, or district office. At that meeting, discuss the problem you are having with the car and which provision of which warranty you believe entitles you to a free repair. The representative may want to test the vehicle, so have it available. If the dealer doesn't comply with your request to establish a meeting with the manufacturer's representative, do it yourself. The address and telephone number of the zone, region, or district office nearest you should be listed in your owner's manual. If not, write or phone the manufacturer's customer or warranty service
department.

It is important for you to keep complete written records of transactions between yourself, the dealer, and the manufacturer's field representative. This cannot be stressed enough. Documentation serves as proof that you followed the rules, that a dealer or manufacturer's representative wasn't able to solve a problem, and/or that what you thought was a claim under the provisions of one of the warranties hasn't been honored. Documents must show the
date of service or attempted repair, mileage of the vehicle, description of the vehicle including the vehicle identification number, and explanation as to what transpired. Have this docu-
mentation transcribed on a service order form showing the name and address of the dealership, and have it signed and dated by all those involved in the case.

Used Cars

Copyright © 2002-2004 Lemon History Check. Vehicle History Report. Auto Warranty Online @ citimall.com All rights reserved.

SHOPPING MALL

SHOPPING MALL > DEPARTMENT STORE


Copyright 2006 © CitiMall Shopping Mall. All rights reserved. Entertainment Book - VIN Number - Free VIN Check - Kelley Blue Book - Car Insurance - Car Warranty - Used Car History - NADA - Legal